Terms of Service

Effective Date: 1 September 2025 Last Updated: 1 September 2025

01Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the website carbonium.agency (the “Website”), operated by Carbonium (“Carbonium,” “we,” “us,” or “our”), an AI marketing agency based in Dubai, United Arab Emirates. By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Website.

02About the Website

The Website provides information about Carbonium, our services, capabilities, and related content. The Website is intended for business audiences. Nothing on the Website constitutes a binding offer to provide services.

03Services and Engagements

3.1 Descriptions of services on the Website are for general information only.

3.2 Any engagement of Carbonium for services is governed exclusively by a separate written agreement, proposal, or statement of work executed between Carbonium and the client (“Service Agreement”). In the event of any conflict between these Terms and a Service Agreement, the Service Agreement prevails with respect to the services it covers.

3.3 Submitting an inquiry through the Website does not create a client relationship or any obligation on Carbonium to provide services.

04No Guarantee of Results

Any statistics, case studies, performance figures, or client outcomes presented on the Website reflect specific past engagements under specific conditions. They are illustrative only. Marketing outcomes depend on numerous factors outside our control, and past performance is not a guarantee or prediction of future results. Nothing on the Website constitutes a warranty or guarantee of any particular outcome, return on investment, or performance level.

05Intellectual Property

5.1 All content on the Website — including text, graphics, logos, brand elements, page designs, animations, images, video, and underlying code — is owned by or licensed to Carbonium and is protected by copyright, trademark, and other intellectual property laws.

5.2 You may view and temporarily cache Website content for personal or internal business evaluation purposes only. You may not copy, reproduce, republish, distribute, modify, create derivative works from, publicly display, or commercially exploit any Website content without our prior written consent.

5.3 “Carbonium” and associated logos and marks are trademarks of Carbonium. Nothing in these Terms grants you any right or license to use them.

5.4 Third-party names, logos, and marks displayed on the Website (including technology platforms and integration partners) are the property of their respective owners and are used for identification purposes only. Their display does not imply endorsement or affiliation.

06Acceptable Use

You agree not to:

(a) use the Website in any way that violates applicable law or regulation;
(b) attempt to gain unauthorized access to the Website, its servers, or connected systems;
(c) introduce viruses, malware, or other harmful code;
(d) scrape, crawl, harvest, or systematically extract data or content from the Website without written permission;
(e) interfere with or disrupt the operation, security, or availability of the Website;
(f) impersonate Carbonium or misrepresent your affiliation with us; or
(g) use the Website to transmit unsolicited commercial communications.

We may restrict or terminate access to the Website for any user who violates these Terms.

07User Submissions

Information you submit through the Website (such as contact-form inquiries) must be accurate and lawful. You represent that you have the right to provide any information you submit. Our handling of personal data is described in our Privacy Policy.

08Third-Party Links and Services

The Website contains links to third-party websites and platforms (including Instagram, TikTok, LinkedIn, and WhatsApp). These are provided for convenience only. We do not control and are not responsible for the content, policies, or practices of third-party sites, and linking does not imply endorsement. Your use of third-party platforms is at your own risk and subject to their terms.

09Disclaimers

9.1 THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR AVAILABILITY.

9.2 We do not warrant that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

9.3 Content on the Website is general information and does not constitute professional, legal, financial, or other advice.

10Limitation of Liability

To the maximum extent permitted by applicable law, Carbonium and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, business, goodwill, or data, arising out of or in connection with your use of (or inability to use) the Website, even if advised of the possibility of such damages. To the extent liability cannot be excluded, our total aggregate liability arising out of or relating to the Website shall not exceed one thousand UAE Dirhams (AED 1,000). Nothing in these Terms excludes liability that cannot be excluded under UAE law.

11Indemnification

You agree to indemnify and hold harmless Carbonium from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the Website.

12Changes to the Website and Terms

We may modify, suspend, or discontinue any part of the Website at any time without notice. We may revise these Terms from time to time; the updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after changes take effect constitutes acceptance of the revised Terms.

13Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute arising out of or in connection with these Terms or the Website shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

14Severability and Waiver

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce any right or provision is not a waiver of that right or provision.

15Contact

Carbonium — Dubai, United Arab Emirates
Email: info@carbonium.agency